TERMS AND CONDITIONS
Ruh in Crystals
1. Agreement and Acceptance
These Terms and Conditions (“Agreement”) constitute a binding legal agreement between you (“Customer,” “User,” or “you”) and Ruh in Crystals (“Company,” “we,” “us,” or “our”). By accessing, browsing, or making any purchase on our website, downloading our mobile app, or engaging with our services, you expressly agree to be bound by these Terms and Conditions and all policies incorporated herein by reference, including our Privacy Policy, Return and Refund Policy, and Shipping Policy. If you do not agree with any part of this Agreement, you must immediately discontinue use of our website and services. We reserve the right to modify these Terms and Conditions at any time, and continued use of our services following notice of changes constitutes acceptance of the modified terms.
2. Use License
Ruh in Crystals grants you a limited, non-exclusive, non-transferable license to access and use our website and services for lawful personal shopping and business purposes only. This license does not permit you to:
(a) modify or copy content.
(b) use content for any commercial purpose or for public display.
(c)attempt to reverse engineer any software or technology.
(d) remove any copyright, trademark, or proprietary notices.
(e) transfer your rights to any person; (f) use our website for any automated, unauthorized, or illegal purposes.
(g) engage in any activity that interferes with or disrupts the website or servers. Unauthorized use of website content is prohibited and will result in termination of your license and may violate applicable laws.
3. Product Information and Descriptions
While we make every effort to provide accurate product descriptions, images, colors, specifications, and pricing on our website, we do not warrant that product descriptions, images, pricing, or other content is entirely accurate, complete, reliable, current, or error-free. Some images may be representational and may not reflect exact product appearance. Colors may appear differently depending on monitor settings and lighting conditions. Product availability is subject to change without notice. Ruh in Crystals reserves the right to correct any errors, inaccuracies, or omissions in product information, pricing, or descriptions at any time without liability. We are not responsible for third-party errors or inaccuracies in product information.
4. Pricing and Availability
All prices displayed on our website are in the currency specified and are subject to change without notice. Ruh in Crystals reserves the right to limit quantities or refuse orders. If a product is listed at an incorrect price due to error, we reserve the right to cancel the order and refund the payment, or correct the price and contact you for confirmation before processing. Prices are subject to applicable taxes and shipping charges, which will be calculated at checkout. Promotional pricing and discounts are valid only during specified periods and cannot be applied retroactively to previous purchases unless otherwise stated.
5. Product Quality and Authenticity
Ruh in Crystals is dedicated to providing authentic, high-quality crystal products. All crystals are natural products and may vary slightly in size, color, clarity, and shape, as each piece is unique. These natural variations are not defects but characteristics of genuine crystals. We take great care in sourcing and selecting our products from reputable suppliers. However, we cannot guarantee specific properties, benefits, or metaphysical effects of crystals, as these claims vary based on individual belief systems and scientific evidence. Products are sold for decorative and collectible purposes. Any therapeutic or health-related claims are not verified and are the responsibility of the user.
6. Account Registration and Responsibility
If you create an account on our website, you are responsible for maintaining the confidentiality of your login credentials and password. You agree not to share your password with anyone and to notify us immediately of any unauthorized use of your account. You are fully responsible for all activities conducted under your account, including purchases, communications, and content. Ruh in Crystals will not be liable for any losses or damages resulting from unauthorized account access. You agree to provide accurate, current, and complete information during registration and to update information as necessary. We reserve the right to suspend or terminate accounts that violate our terms or policies.
7. Order Acceptance and Cancellation
All orders are subject to Ruh in Crystals’ acceptance and verification. We reserve the right to reject, cancel, or suspend any order for any reason, including suspected fraud, violations of these terms, or policy violations. We will notify you if we cancel your order. You may cancel your order before it is processed and shipped by contacting us immediately. Once an order has been dispatched, we cannot cancel it, and you must follow our Return and Refund Policy if you wish to return the items. Cancellation requests made after dispatch cannot be honored.
8. Payment Terms
Payment must be received in full before your order is processed and shipped. We accept various payment methods as displayed at checkout, including credit cards, debit cards, digital wallets, and bank transfers. All payment information is processed securely through encrypted payment gateways. You agree that all billing information provided is accurate and authorized. You authorize Ruh in Crystals to charge the full order amount to your payment method. By completing a purchase, you represent that you have the legal right to use the payment method provided. We do not assume any responsibility or liability for declined transactions, unauthorized charges, or payment disputes. Such matters are between you and your payment provider.
9. Intellectual Property Rights
All content on the Ruh in Crystals website, including text, graphics, logos, images, videos, product photographs, descriptions, and software, is the proprietary property of Ruh in Crystals or its content providers and is protected by international copyright and intellectual property laws. You may not reproduce, distribute, transmit, modify, or create derivative works from any content without explicit written permission. This license grants you the right to view and print content for personal, non-commercial use only. Any commercial use or redistribution is strictly prohibited. Trademarks and logos used on our website are property of Ruh in Crystals or respective owners and may not be used without permission.
10. User-Generated Content
If you submit, post, or display content on our website (including reviews, testimonials, feedback, photos, or videos), you grant Ruh in Crystals a perpetual, royalty-free, worldwide license to use, reproduce, modify, and distribute that content. You represent that you own or have the right to submit such content and that it does not infringe any third-party rights. You agree not to submit defamatory, offensive, obscene, or illegal content. Ruh in Crystals reserves the right to remove or edit any user-generated content that violates these terms.
11. Limitation of Liability
To the maximum extent permitted by law, Ruh in Crystals and its officers, employees, and agents shall not be liable for any indirect, incidental, special, consequential, or punitive damages, including lost profits, data loss, or personal injury, arising from or related to your use of our website or services, even if we have been advised of the possibility of such damages. Our total liability is limited to the amount paid for the product or service in question. Some jurisdictions do not allow limitation of liability, so this limitation may not apply to you. You assume all risk for your use of our website and services.
12. Disclaimers
Our website and services are provided on an “as is” and “as available” basis without any warranties or representations, express or implied. Ruh in Crystals disclaims all warranties, including merchantability, fitness for a particular purpose, non-infringement, and title. We do not guarantee that our website will be error-free, secure, or uninterrupted. We are not responsible for viruses, malware, or security issues that may affect your device. Third-party websites linked from our site are not under our control, and we are not responsible for their content or policies.
13. Indemnification
You agree to indemnify, defend, and hold harmless Ruh in Crystals, its officers, employees, and agents from any claims, damages, losses, liabilities, and expenses (including attorneys’ fees) arising from or related to your use of our website, violation of these terms, or infringement of any third-party rights.
14. Dispute Resolution and Governing Law
These Terms and Conditions are governed by and construed in accordance with the laws of India, without regard to its conflict of law provisions. Any legal action or proceeding arising from or relating to these terms must be brought exclusively in the courts located in India, and you consent to the jurisdiction and venue of such courts. If any provision of these terms is found invalid or unenforceable, that provision will be modified to the minimum extent necessary to make it enforceable, and all other provisions remain in effect.
15. Contact Information
For questions regarding these Terms and Conditions or any other matter, please contact: Ruh in Crystals,
Email: academyruh276@gmail.com
Phone: 8708104414
Address: Seema Madaan, 177 Ekta Colony, Near Nanakser Gurudwara, Karnal- 132001, Haryana